Email: [email protected]  |  Karachi:   +92-300-2877220   |   Lahore: +92-333-3478205   |   Islamabad:   +92-336-5295805

Authorized Sangoma partner

Sangoma IP PBX and PBXact UC Solutions in Pakistan

Capstar Solutions supplies, installs and supports Sangoma IP PBX systems for SMEs, branch offices, enterprises and contact centers across Pakistan. We size the right PBXact UC appliance or virtual system for 25 to 400 extensions, connect your SIP trunk, E1 or analogue lines, move your old PBX and numbers across, and support you after go-live. You get one phone system with every calling feature working from day one.

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Five appliance sizes from 25 to 400 extensions, or a virtual machine
Works with 300+ SIP phone models from 20 manufacturers
24 x 7 support portal and local engineers in three cities
Sangoma IP PBX appliance family: PBXact UC 60, 100 and 400 rack servers stacked behind the compact desktop PBXact UC 25

25 to 400 Extensions

Five PBXact UC appliance tiers, or virtual

Up to 150 Calls at Once

On the PBXact UC 400 and above

20 Brands · 300+ Phones

Open SIP support, per Sangoma

24 x 7 Support Portal

Karachi, Lahore and Islamabad support teams

On-Premise Phone System Pakistan

Why Choose Sangoma PBXact UC as Your PBX Phone System?

Sangoma PBXact UC arrives complete. Auto-attendant, call queues, conference bridges, call recording reports, fax-to-email and softphones all work from day one, without advanced technical knowledge or a list of paid extras. It is built and commercially supported by Sangoma, the company behind FreePBX and Asterisk.

Your team moves between desk phones, mobiles, email and conference calls every day. PBXact UC puts all of it on one IP based phone system, managed from one web dashboard.

Businesswoman smiling while taking a call on a desk phone connected to a Sangoma PBXact UC phone system
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Guided Setup Wizard

A quick-start wizard walks through the first configuration, and Sangoma says a new system can be running within minutes. Later changes happen in a web dashboard.

Zero-Touch Provisioning

Sangoma IP phones find your PBX through Sangoma's redirection service and download their settings on first boot. Nobody types SIP credentials into each handset.

No Phone Lock-in

PBXact UC uses open SIP, and Sangoma lists support for 20 manufacturers and 300+ phone models. Keep the phones you own, or mix brands without any additions or upgrades.

Box or Virtual

Buy a Sangoma appliance sized to your team, or run PBXact UC as a virtual machine on servers you already own. The features and the support are the same.

Sangoma PBXact UC Pakistan

Which Sangoma PBXact UC Models Are Available?

Every tier runs the same PBXact UC software with the same built-in features, so you pay for capacity, not for features. A 25-person office gets the same auto-attendant, call recording and softphones as a 400-seat contact center. Pick the size that fits today, with room for the next hiring round.

UC 25 / UC 40

Up to 40 users · Desktop

UC 60

Up to 60 users – Rack Mount

UC 100

Up to 100 users · Rack-Mount

UC 400

Up to 400 users · Rack-Mount

Small Business · Desktop Unit

PBXact UC 25 and PBXact UC 40

Big-company calling features in a box that fits in one hand.

Built for offices of up to 40 people on one site, such as a clinic, school admin office, law firm, or sales branch. You get a proper auto-attendant, a direct extension for everyone, and voicemail in your inbox, without giving up a room for a server rack.

Sits on a shelf or in a small comms cabinet: 127 × 127 × 50 mm and 0.68 kg
The same PBXact UC features as the largest tier, including call queues, call recording, conferencing and fax-to-email
Keep your existing analogue or E1 lines through a Sangoma Vega VoIP gateway while you move to SIP
Sangoma PBXact UC 25 compact desktop IP PBX appliance with console, USB and network ports
Sangoma PBXact UC 60 rack-mount IP PBX with Gigabit network ports and two expansion slots

Branch or growing office · Rack-mount

PBXact UC 60

Room to grow, with your E1 and analogue lines built in.

For branch offices and growing businesses of 40 to 60 people, especially those still running E1/PRI or analog lines, they are not ready to give up. The line cards go inside the PBX, so there is no separate gateway to power, cable, or manage.

Two PCI Express slots for Sangoma E1/PRI or analogue line cards
40 calls at once: enough for two in three staff to be on the phone at the same moment
A standard rack-mount server with an internal 100–240 V power supply

Mid-sized business · Rack-mount

PBXact UC 100

Big-company calling features in a box that fits in one hand.

For mid-sized businesses and larger branches of 60 to 100 people: a head office with reception, sales and support teams, a hospital department, a college campus or a factory’s admin block. It carries the whole building’s calling on one Sangoma IP PBX.

60 calls at once, enough to run a busy reception, a sales team and a support queue side by side
Call queues, ring groups and call recording reports built in, with no extra licence
The same two PCIe line-card slots as the UC 60, so E1/PRI circuits connect directly

Choose the UC 25

Up to 25 extensions and 15 calls at once. Right when no more than 15 people are ever on calls at the same moment.

Choose the UC 25

Up to 25 extensions and 15 calls at once. Right when no more than 15 people are ever on calls at the same moment.

Sangoma PBXact UC 25 compact desktop IP PBX appliance with console, USB and network ports
Sangoma PBXact UC 60 rack-mount IP PBX with Gigabit network ports and two expansion slots

Enterprise or contact center · Rack-mount

PBXact UC 400

For contact centers and enterprises that cannot go quiet.

For banks, hospitals, contact centers and multi-department enterprises of 100 to 400 users, where 60 simultaneous calls is not enough and every minute of downtime costs you customers.

    150 calls at once for high-volume queues and busy switchboards
    Optional second power supply, so the PBX can run from two separate sources, such as a UPS and a generator-backed circuit
    Six Gigabit ports and four PCIe slots for more line cards and separate voice and data networks
    Add the licensed Advanced Recovery module for automatic failover to a second PBXact

    Bundled with PBXact UC

    Built-in UC applications

    Softphones

    Zulu UC and Sangoma Talk

    Desktop softphone for Windows and Mac plus a mobile app, with click-to-call and screen-pop for CRMs such as Salesforce and Zoho.

    Quality

    Call Recording Reports

    Search, play back and export recorded calls for quality checks, training and dispute handling.

    Self-Service

    User Control Panel (UCP)

    A web dashboard where each user manages voicemail, call forwarding, follow-me, presence, conference rooms and fax.

    Fax

    Fax Pro

    Unlimited inbound and outbound fax-to-email, so the office fax machine can finally go.

    Meetings

    Conference Pro

    Unlimited conference bridges with moderator control, for internal calls without a separate conferencing service.

    Paging

    Page Pro

    Paging to groups of phones, including scheduled pages with custom recordings. It doubles as an office intercom phone system.

    Why People Choose Sangoma PBX

    Many organziations in Pakistan are running Sangoma IP PBX solutions to meet their communciations needs. Among them there are different banks, enterprises, factories, hospitals, contact centers and schools. Sangoma PBXs are a great solution for higher education where students, teachers, & even parents communication using a single platform ruding the need of making PSTN calls.

    Feature Loaded

    Out-of-the-box, Sangoma PBXs are incredibly feature-rich with advanced features required for modern day business communications.

    Quick Deployment

    With a Quick-start Installation Wizard and simplied dashboard GUI, getting your system up and running has never been easier and faster.

    Zero Touch Provisioning

    Thanks to Sangoma’s Redirection service, enjoy zero-touch provisioning when pairing your newly deployed or exisiting PBX with any IP Phones.

    Compatibilty & Integration

    PBXact supports open SIP standard, 20 different manufacturers and over 300 models of phones so you’re not locked in to a single vendor

    End-to-End Solution

    Sangoma PBX is designed to automatically integrate the complete range of prodcuts like (telephony cards, SBCs, Vega Gateways, etc.), creating a true end-to-end solution for all business sizes.

    Take Your Office with You

    The User Control Panel provides each user with a web-based login to allow easy control of their personal experience from any device. Things like call history, contacts, presence and more.

    Sangoma for Unified Communications

    Your Telephony Partner in the Long Run

    We switch between different modes of communication in a single day. It consists of different interactions in different mediums like a quick text message, a call on a cell phone, email, conference calls, screen sharing group chat, etc. However, most of the systems do not operate synchronously because of different technologies.

    These Sangoma IP PBX systems have been designed for high-performance business phone systems. Technical teams rigorously test these systems for optimal performance. Sangoma IP PBX comes with standard principal warranties whereas, you can always extend your warranties directly from Sangoma. Also, warm spares are always available for these systems. Capstar Solution is the authorized partner of Sangoma in Pakistan.

    Woman Using Sangoma Phone
    PBXact Contact Center Feature

    Boost Revenues with Great Customer Services with

    Sangoma Contact Center

    The PBXact business phone system is a fully-featured Unified Communications (UC) platform which includes advanced built-in contact center features designed to help small to medium-sized businesses take care of their customers, improve their operations, and, ultimately, increase their bottom line..

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    Powerful Reporting

    Advanced call reports can be created ad-hoc or scheduled directly from the web client

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    Work-From-Home Friendly

    Operate your customer service environment, virtually, with access to every communication tool from wherever you are, with very little setup time required when transitioning from the office to working remotely.

    Simply Smart

    Professional Service, Exceptional Results

    We at Capstar Solutions offer professioanl services for your Sangoma IP PBX deployment whether it is a stand along system or a complex network of connected PBXs with complex dialplans and call flow. We have got you covered at each and every stage. We are the authorized partner of Sangoma in Pakistan and we can help you with your deployments. You can completley rely upon our engineers and services.

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    Experiences

    We have been working with Sangoma for more than a decade and have a great experienced team.

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    Professionality

    We take each and every project professionally and work closely with the customer to desgin clall flows.

    Innovations

    We have always been successfull in inspiring the customer for the opting for the innovation we offer 

    Get Started Today

    Setup Your PBX Faster

    Call us or shoot us an email telling us about your requirements and we will reach out to you with proper demo units and completely Proof of Concept. It will help you understand how our solutions will add value to your existing infrastrcuture.

    FAQs

    Sangoma IP PBX: Frequently Asked Questions

    The questions we are asked most often when an organisation is choosing a call center solution provider in Pakistan.

    What is a Sangoma IP PBX?

    A Sangoma IP PBX is a commercially supported IP PBX phone system from Sangoma, the company behind FreePBX and Asterisk, sold as Sangoma PBXact UC. It includes an auto-attendant, call queues, conference bridges, call recording reports, fax-to-email, paging, and desktop and mobile softphones, and runs on a Sangoma appliance or as a virtual machine on your own servers.

    Where can I buy a Sangoma IP PBX in Pakistan?

    Capstar Solutions is an authorized Sangoma partner in Pakistan, with offices in Karachi, Lahore, and Islamabad. Capstar supplies PBXact UC appliances and virtual deployments and handles sizing, installation, SIP trunk integration, migration, and support nationwide.

    How many users does the PBXact UC 100 support?

    The PBXact UC 100 supports up to 100 licensed extensions and 60 simultaneous calls, according to Sangoma. It suits mid-sized businesses and branch offices. If you expect to exceed 100 extensions, the PBXact UC 400 supports 400 extensions and 150 simultaneous calls.

    Does Sangoma PBXact UC work with IP phones from other brands?

    Yes. PBXact UC uses the open SIP standard, and Sangoma supports 20 phone manufacturers and more than 300 phone models. Sangoma IP phones provision themselves through zero-touch provisioning at no extra cost. Central provisioning of other brands through EndPoint Manager is a licensed add-on, or you can register those phones manually.

    Can Capstar Solutions migrate us from an old PBX or PSTN lines?

    Yes. Capstar Solutions plans the move from a legacy PBX telephone system or direct PSTN lines to PBXact UC, including E1/PRI and analog circuits, SIP trunk setup, and number and call-flow migration, so calls keep working on switchover day.

    How much does a Sangoma IP PBX cost in Pakistan?

    The price depends on the appliance tier or virtual license, add-on licenses, line cards or gateways, phones, your SIP trunk, installation, migration, and the support plan you choose, so Capstar Solutions quotes each project. Send your extension count and current phone system through the quote form for an itemized quote.

    What warranty and support come with PBXact UC from Capstar Solutions?

    Sangoma hardware comes with a one-year warranty, with options to extend it. Capstar Solutions handles warranty claims locally and offers ongoing support, maintenance plans, and managed services through a 24 x 7 customer support portal and offices in Karachi, Lahore, and Islamabad.