Sangoma IP PBX and PBXact UC Solutions in Pakistan
Capstar Solutions supplies, installs and supports Sangoma IP PBX systems for SMEs, branch offices, enterprises and contact centers across Pakistan. We size the right PBXact UC appliance or virtual system for 25 to 400 extensions, connect your SIP trunk, E1 or analogue lines, move your old PBX and numbers across, and support you after go-live. You get one phone system with every calling feature working from day one.
25 to 400 Extensions
Up to 150 Calls at Once
20 Brands · 300+ Phones
24 x 7 Support Portal
On-Premise Phone System Pakistan
Why Choose Sangoma PBXact UC as Your PBX Phone System?
Sangoma PBXact UC arrives complete. Auto-attendant, call queues, conference bridges, call recording reports, fax-to-email and softphones all work from day one, without advanced technical knowledge or a list of paid extras. It is built and commercially supported by Sangoma, the company behind FreePBX and Asterisk.
Your team moves between desk phones, mobiles, email and conference calls every day. PBXact UC puts all of it on one IP based phone system, managed from one web dashboard.
Guided Setup Wizard
A quick-start wizard walks through the first configuration, and Sangoma says a new system can be running within minutes. Later changes happen in a web dashboard.
Zero-Touch Provisioning
Sangoma IP phones find your PBX through Sangoma's redirection service and download their settings on first boot. Nobody types SIP credentials into each handset.
No Phone Lock-in
PBXact UC uses open SIP, and Sangoma lists support for 20 manufacturers and 300+ phone models. Keep the phones you own, or mix brands without any additions or upgrades.
Box or Virtual
Buy a Sangoma appliance sized to your team, or run PBXact UC as a virtual machine on servers you already own. The features and the support are the same.
Sangoma PBXact UC Pakistan
Which Sangoma PBXact UC Models Are Available?
Every tier runs the same PBXact UC software with the same built-in features, so you pay for capacity, not for features. A 25-person office gets the same auto-attendant, call recording and softphones as a 400-seat contact center. Pick the size that fits today, with room for the next hiring round.
UC 25 / UC 40
Up to 40 users · Desktop
UC 60
Up to 60 users – Rack Mount
UC 100
Up to 100 users · Rack-Mount
UC 400
Up to 400 users · Rack-Mount
Small Business · Desktop Unit
PBXact UC 25 and PBXact UC 40
Big-company calling features in a box that fits in one hand.
Built for offices of up to 40 people on one site, such as a clinic, school admin office, law firm, or sales branch. You get a proper auto-attendant, a direct extension for everyone, and voicemail in your inbox, without giving up a room for a server rack.
Branch or growing office · Rack-mount
PBXact UC 60
Room to grow, with your E1 and analogue lines built in.
For branch offices and growing businesses of 40 to 60 people, especially those still running E1/PRI or analog lines, they are not ready to give up. The line cards go inside the PBX, so there is no separate gateway to power, cable, or manage.
Mid-sized business · Rack-mount
PBXact UC 100
Big-company calling features in a box that fits in one hand.
For mid-sized businesses and larger branches of 60 to 100 people: a head office with reception, sales and support teams, a hospital department, a college campus or a factory’s admin block. It carries the whole building’s calling on one Sangoma IP PBX.
Enterprise or contact center · Rack-mount
PBXact UC 400
For contact centers and enterprises that cannot go quiet.
For banks, hospitals, contact centers and multi-department enterprises of 100 to 400 users, where 60 simultaneous calls is not enough and every minute of downtime costs you customers.
Bundled with PBXact UC
Built-in UC applications
Zulu UC and Sangoma Talk
Desktop softphone for Windows and Mac plus a mobile app, with click-to-call and screen-pop for CRMs such as Salesforce and Zoho.
Call Recording Reports
Search, play back and export recorded calls for quality checks, training and dispute handling.
User Control Panel (UCP)
A web dashboard where each user manages voicemail, call forwarding, follow-me, presence, conference rooms and fax.
Fax Pro
Unlimited inbound and outbound fax-to-email, so the office fax machine can finally go.
Conference Pro
Unlimited conference bridges with moderator control, for internal calls without a separate conferencing service.
Page Pro
Paging to groups of phones, including scheduled pages with custom recordings. It doubles as an office intercom phone system.
What is included, and what costs extra?
With Every PBXact UC
- Auto-attendant (IVR) and time-based routing
- Call queues (ACD), ring groups, and call recording
- Conference Pro, Fax Pro, Page Pro, and Park Pro
- User Control Panel and desktop and mobile softphones
- Zero-touch provisioning for Sangoma IP phones
- Multi-factor authentication and TLS/SRTP encryption
Extra cost, only if you need them
- Advanced Recovery: automatic failover to a second PBX
- Queue wallboards and advanced call-center reports
- Supervisor monitor, whisper, and barge
- Outbound campaigns and queue call-back
- EndPoint Manager for non-Sangoma phones
- Hotel property management and Oracle connector
- Sangoma Scribe AI transcription and call summaries
Depends on the tier you choose
- Extension and simultaneous-call capacity
- Network ports: 3, 4 or 6 Gigabit
- E1/PRI and analogue: PCIe slots on UC 60, 100 and 400; Vega gateway on UC 25 and 40
- Optional dual power supply on the UC 400
- Form factor: desktop (UC 25, 40) or rack-mount (UC 60 and above)
Count every desk phone, softphone user and fax line.
Internal and external calls together. Contact centers: count every agent.
Up to 60 extensions and 40 simultaneous calls, leaving room for 10 more extensions.
Get a Quote for This Size- UC 2525 ext · 15 calls
- UC 4040 ext · 30 calls
- UC 6060 ext · 40 calls
- UC 100100 ext · 60 calls
- UC 400400 ext · 150 calls
Bars show extension capacity to scale. The vertical line marks the extensions you need.
PBXact UC Price Pakistan
What Affects the Price of a Sangoma IP PBX in Pakistan?
Capstar Solutions does not publish a fixed Sangoma IP PBX price because the total depends on the eight factors below. Your quote lists each one separately, so you can see exactly what you are paying for.
Appliance or Virtual Licence
The PBXact UC model you need, or a virtual deployment on your own servers.
SIP Trunk
Billed by your carrier, such as PTCL, Wateen, Transworld, or Nayatel.
Add-on Licences
Only if needed: wallboards, Advanced Recovery failover, or Call Center add-on
Installation and Configuration
Call flows, auto-attendant, queues, number of sites and on-site work.
Gateways
E1/PRI or analog, or a Sangoma Vega gateway, if you keep existing lines.
Migration
Moving numbers, extensions, and call flows from an old PBX, with cut-over
IP Phones and Headsets
New Sangoma phones, or re-using the SIP phones you already own.
Support and Warranty
Your maintenance plan level and any Sangoma hardware warranty extension.
Sangoma PBX Dealer Pakistan
Why Buy Sangoma PBXact UC from Capstar Solutions?
Buying a PBX system is easy. Capstar Solutions is an authorized Sangoma partner in Pakistan and a unified communications integrator across cloud and hybrid voice, contact centers, AV and conferencing, and cybersecurity. We size the PBX, connect it to your lines and phones, move your numbers across, and pick up the phone when something breaks.
Deployment and Support
How Does Capstar Deploy Sangoma PBXact UC?
Every PBXact UC project follows the same six steps, whether it is one 25-user office or a network of branches.
Needs Assessment
We count extensions, estimate peak simultaneous calls and map your call flows, then recommend a tier in writing.
PSTN-to-VoIP Migration
We plan the cut-over from your old PBX or PSTN lines, including E1/PRI and analogue circuits, so numbers keep working on switch-over day
Appliance or Virtual Supply
Capstar Solutions supplies the Sangoma appliance or prepares PBXact UC on your servers, with licenses and line cards as needed.
Phone Provisioning
Sangoma phones configure themselves through zero-touch provisioning. Existing SIP phones from other brands are registered and tested.
Installation
Support and Maintenance
After go-live, a local engineer handles moves, adds, changes, updates, and faults under a maintenance plan that fits your hours.
Boost Revenues with Great Customer Services
Sangoma Contact Center Solution
The PBXact business phone system is a fully-featured Unified Communications (UC) platform which includes advanced built-in contact center features designed to help small to medium-sized businesses take care of their customers, improve their operations, and, ultimately, increase their bottom line..
Powerful Reporting
Advanced call reports can be created ad-hoc or scheduled directly from the web client
Work-From-Home Friendly
Operate your customer service environment, virtually, with access to every communication tool from wherever you are, with very little setup time required when transitioning from the office to working remotely.
Sangoma IP PBX Pakistan
Who Uses Sangoma PBX for Business in Pakistan?
Banks, enterprises, factories, hospitals, contact centers and schools across Pakistan run Sangoma IP PBX systems. This is how PBXact UC fits each.
Banks and Financial Institutions
Branches on one numbering plan, call recording reports for reviews, and multi-factor authentication on the admin dashboard.
Contact Centers
Call queues (ACD), ring strategies, caller announcements, agent wrap-up time and call recording are built in. Wallboards, supervisor monitor, whisper and barge.
Enterprises and Offices
An auto-attendant for the main number, a direct extension for every desk, and softphones for staff working from home.
Schools and Higher Education
Students, teachers and parents communicate on a single platform, extension to extension, without paying for PSTN calls.
Factories and Manufacturing
Page Pro reaches groups of phones across the floor, and extensions link the gate, production, and admin without outside calls.
Hospitality
Built-in wake-up calls, plus licensed hotel property management add-ons, including an Oracle connector.
Hospitals and healthcare
Ring groups for each ward and department, and set up call queues so that a busy reception desk doesn't send patients to voicemail.
Call Centers
Outbound campaigns are licensed add-ons. For voice, chat, and social in one queue, see our omnichannel contact center and XCALLY contact center pages.
FAQs
Sangoma IP PBX: Frequently Asked Questions
The questions we are asked most often when an organisation is choosing a call center solution provider in Pakistan.
What is a Sangoma IP PBX?
A Sangoma IP PBX is a commercially supported IP PBX phone system from Sangoma, the company behind FreePBX and Asterisk, sold as Sangoma PBXact UC. It includes an auto-attendant, call queues, conference bridges, call recording reports, fax-to-email, paging, and desktop and mobile softphones, and runs on a Sangoma appliance or as a virtual machine on your own servers.
Where can I buy a Sangoma IP PBX in Pakistan?
Capstar Solutions is an authorized Sangoma partner in Pakistan, with offices in Karachi, Lahore, and Islamabad. Capstar supplies PBXact UC appliances and virtual deployments and handles sizing, installation, SIP trunk integration, migration, and support nationwide.
How many users does the PBXact UC 100 support?
The PBXact UC 100 supports up to 100 licensed extensions and 60 simultaneous calls, according to Sangoma. It suits mid-sized businesses and branch offices. If you expect to exceed 100 extensions, the PBXact UC 400 supports 400 extensions and 150 simultaneous calls.
Does Sangoma PBXact UC work with IP phones from other brands?
Yes. PBXact UC uses the open SIP standard, and Sangoma supports 20 phone manufacturers and more than 300 phone models. Sangoma IP phones provision themselves through zero-touch provisioning at no extra cost. Central provisioning of other brands through EndPoint Manager is a licensed add-on, or you can register those phones manually.
Can Capstar Solutions migrate us from an old PBX or PSTN lines?
Yes. Capstar Solutions plans the move from a legacy PBX telephone system or direct PSTN lines to PBXact UC, including E1/PRI and analog circuits, SIP trunk setup, and number and call-flow migration, so calls keep working on switchover day.
How much does a Sangoma IP PBX cost in Pakistan?
The price depends on the appliance tier or virtual license, add-on licenses, line cards or gateways, phones, your SIP trunk, installation, migration, and the support plan you choose, so Capstar Solutions quotes each project. Send your extension count and current phone system through the quote form for an itemized quote.
What warranty and support come with PBXact UC from Capstar Solutions?
Sangoma hardware comes with a one-year warranty, with options to extend it. Capstar Solutions handles warranty claims locally and offers ongoing support, maintenance plans, and managed services through a 24 x 7 customer support portal and offices in Karachi, Lahore, and Islamabad.
Get Started
Get a Sangoma PBX Quote or Talk to an Engineer
Tell us how many extensions you need and what you use today. We will recommend a tier and send an itemized quote for hardware, installation, and support. We respond within one business day.
Request a Quote
The more detail you share, the more accurate our proposal.
Related Solutions from Capstar Solutions
Sangoma IP Phones
P-Series desk phones that pair with PBXact UC through zero-touch provisioning.
Sangoma Vega
Connect analogue lines, fax and E1/PRI circuits to your IP PBX.
XCALLY Contact Center
An omnichannel contact center platform deployed by Capstar Solutions.
Zoom Contact Center
Voice, chat, email, and social in one agent queue with Zoom's Standards