Secure, Scalable, and Reliable SIP Trunking for Leading Communication Platforms
Ribbon SBCs provides the robust infrastructure enterprises need to seamlessly connect with leading communication platforms like Microsoft Teams Direct Routing, Zoom Phone System, and top Contact Center solutions, including Genesys and NICE.
Ribbon SBCs Edge is your go-to solution for secure and high-performance communication in today’s fast-paced enterprise environment. As a trusted leader in Session Border Controllers (SBC),
Whether you’re streamlining internal communications with Microsoft Teams or optimizing your contact center operations, the Ribbon SBC Edge portfolio ensures a secure, reliable, and cost-effective solution for all your enterprise communication needs.
Secure PSTN Connectivity
Enabling users to make and receive external PSTN calls directly from Microsoft Teams without costly infrastructure overhauls and carrier-grade reliablility
Legacy PBX Integration with Teams
A future-proof bridge, allowing Traditional PBXs to interoperate with Microsoft Teams without costly upgrades.
Advance Security
Provides AES-256 encryption for media and signaling, ensuring that calls and data shared via Microsoft Teams, Zoom Phone, or legacy systems remain confidential.
Certified for Microsoft Teams Direct Routing & Zoom Phone System
Seamless Integration with Microsoft Teams Direct Routing
Ribbon SBCs Edge is fully certified for Microsoft Teams Direct Routing, enabling seamless integration between your Teams environment and your existing telephony infrastructure. With Ribbon SBCs Edge, you can:
Certified for Zoom Phone System
Ribbon SBCs Edge is also fully certified for Zoom Phone System, delivering a secure, scalable, and flexible solution for enterprises using Zoom’s cloud-based phone system. Key features include:
SBC Edge for Contact Centers: Secure SIP Trunking for Genesys and NICE
Ribbon SBCs Edge is more than just a solution for VoIP integration. It provides advanced SIP trunking capabilities for major contact center platforms, including Genesys and NICE. For enterprises managing high volumes of customer interactions, Ribbon ensures:
Ribbon SBCs Edge enhances the quality of service (QoS) and reduces latency, enabling contact centers to provide a superior customer experience with less downtime and fewer call quality issues.
Microsoft Teams Survivable Branch Appliance (SBA) and Zoom Phone Loca Survivability Module
For organizations looking for high availability and disaster recovery features, Ribbon SBCs Edge provides robust survivability options for both Microsoft Teams and Zoom Phone System.
Microsoft Teams Survivable Branch Appliance (SBA)
Ribbon’s Microsoft Teams Survivable Branch Appliance (SBA) ensures business continuity even when internet connectivity is lost. The SBA allows voice calls to continue functioning at remote branch offices, ensuring that your employees can still make and receive calls even during a network outage. Key features include: